Billing and Plans
ClayHog pricing is credit-based. Each plan includes a monthly credit allowance that powers prompt tracking, content generation, and the AI Search Agent. There are no hard caps on how many brands or prompts you can add. How much you can actively track depends on your credits. Team seats are unlimited. Visit our pricing page for current plans and features.
How Credits Work
Credits are a single balance shared across the product:
- Prompt tracking against answer engines
- Content generation and the AI Assistant
- AI Search Agent usage
How far your credits go depends on which engines you track and how often prompts run. Fewer engines or less frequent tracking (weekly or monthly instead of daily) stretches the same balance across more active prompts.
Monthly allowances
| Plan | Monthly price | Monthly credits |
|---|---|---|
| Classic | EUR 29 | 10,000 |
| Pro | EUR 129 | 45,000 |
| Business | EUR 299 | 100,000 |
Yearly billing saves about 17% (two months free). See pricing for the full feature comparison.
What has no hard cap
On every paid plan you can add as many as you need of:
- Brands
- Prompts
- Scouts
- Team members
Active tracking, content, and the AI Search Agent spend your monthly credits. When credits run out, tracking pauses until refill or a top-up. Nothing is deleted.
Top-up credits
If you run low before your next refill, buy a one-time credit pack from Billing. Top-up credits never expire and stack on top of your plan allowance.
What happens when credits run out
Tracking and credit-funded features pause until your next monthly refill, or until you buy a top-up. Your data stays in place; you are not forced to delete prompts or brands.
Free Trial
We offer a 7-day free trial with limited features and ChatGPT-only tracking. No credit card required to explore ClayHog.
Choosing a Plan
Not sure which plan is right for you? Check our pricing page for:
- Credit allowances and pricing
- Feature comparison by plan
- Top-up options
For Enterprise pricing and custom credit volumes, contact our team.
Billing Cycles
Monthly Billing
- Billed monthly on your signup date
- Cancel anytime
- No long-term commitment
- Immediate plan changes
Annual Billing
- Save about 17% compared to monthly
- Billed once per year
- Lock in your rate
- Full yearly credit grant up front
Managing Your Subscription
Viewing Your Plan
- Navigate to Billing
- View your current plan, credits, and usage
- See next billing date
- Buy top-ups or change plans when needed
Upgrading Your Plan
- Go to Billing
- Choose a higher credit step or plan
- Confirm payment
- New credits and features activate immediately
What happens when you upgrade:
- Higher monthly credit allowance
- New plan features unlock right away
- Charges are prorated
- No data loss
Downgrading Your Plan
- Navigate to Billing
- Click Manage subscription on Lemon Squeezy
- Select a lower plan
- Confirm downgrade
What happens when you downgrade:
- Change takes effect at the end of the billing period
- You keep your brands, prompts, and team
- Your next refill uses the lower credit allowance
- Buy a top-up anytime if you need more usage
Canceling Your Subscription
- Go to Billing
- Click Manage subscription on Lemon Squeezy
- Select cancellation reason (optional)
- Confirm cancellation
After cancellation:
- Account remains active until end of billing period
- Data retained for 30 days
- Can reactivate anytime during retention
- Enterprise customers: Contact support to export data before end of retention period
Payment Methods
Accepted Payment Options
- Credit cards (Visa, Mastercard, Amex)
- Debit cards
- PayPal (where available)
Updating Payment Information
- Navigate to Billing
- Click Update Payment Method
- Enter new payment details
- Save changes
Payment Security
All payments are securely processed through Lemon Squeezy, our payment provider.
Lemon Squeezy provides:
- PCI-DSS compliant payment processing
- Encrypted transmission (SSL/TLS)
- Secure payment handling
- Fraud protection
ClayHog never stores your complete payment information.
Billing FAQ
When will I be charged?
You’re charged on your signup date each billing cycle. For example, if you sign up on January 15, you’ll be billed on the 15th of each month.
Can I change plans mid-cycle?
Yes. Upgrades are prorated and take effect immediately. Downgrades take effect at the end of your current billing period.
What happens to my data if I downgrade?
Nothing is deleted. Brands, prompts, and history stay in your account. Your next monthly credit refill matches the lower plan. If you need more usage before then, buy a top-up.
Do you offer refunds?
All sales are final. We do not offer refunds for monthly or annual subscriptions. However, you can cancel your subscription at any time to prevent future charges.
Can I try ClayHog before committing?
Yes. We offer a 7-day free trial with limited features and ChatGPT-only tracking. No credit card required.
What happens if payment fails?
If payment fails:
- You’ll receive an email notification
- We’ll retry payment in 3 days
- After 3 failed attempts, account is suspended
- You have 30 days to update payment before data deletion
Can I export my data?
Data export is available for Enterprise plan customers on demand. Contact your account manager to request a data export.
Export formats available:
- Export prompts and responses
- Download citation data
- Export analytics reports
- Backup your content
Enterprise Features
Custom Pricing
Enterprise plans are customized based on:
- Monthly credit volume
- Support level required
- White-labeling and custom branding
- Custom integration needs
Volume Discounts
Large organizations can receive:
- Custom credit allowances
- Volume pricing
- Reduced API rate costs
- Dedicated onboarding
Contract Terms
Enterprise contracts offer:
- Annual or multi-year agreements
- Locked-in pricing
- Guaranteed uptime (SLA)
- Dedicated support team
- Quarterly business reviews
Getting Enterprise Pricing
To discuss Enterprise plans:
- Click Contact Sales on the billing page
- Fill out the enterprise inquiry form
- Schedule a call with our sales team
- Receive a custom quote
Next Steps
- Compare plans on pricing
- Learn about account settings
- Explore integrations
- Get started with prompts