Account Settings

Your account settings control how ClayHog works for you and your team. This guide covers all available settings and how to configure them.

Accessing Settings

Navigate to Settings from the main menu or click your profile icon in the top right and select Settings.

Profile Settings

Personal Information

Update your basic profile information:

  • Full name: Your display name across ClayHog
  • Email address: Your login email and notification address
  • Profile picture: Upload a photo or avatar
  • Job title: Optional field for team context
  • Company: Your organization name

To update:

  1. Go to Settings > Profile
  2. Edit the fields you want to change
  3. Click Save Changes

Changing Your Email

  1. Navigate to Settings > Profile
  2. Click Change Email
  3. Enter your new email address
  4. Verify via email sent to new address
  5. Confirm the change

Note: You’ll need to log in with your new email address after the change.

Changing Your Password

  1. Go to Settings > Security
  2. Click Change Password
  3. Enter your current password
  4. Enter your new password
  5. Confirm your new password
  6. Click Update Password

Password requirements:

  • Minimum 8 characters
  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number
  • At least one special character

Brand Settings

Managing Brands

If you have multiple brands:

  1. Navigate to Settings > Brands
  2. View all your tracked brands
  3. Switch between brands
  4. Edit brand information
  5. Delete brands (owner only)

Brand Information

For each brand, you can configure:

  • Brand name: Your company or product name
  • Website URL: Your main website (logo will be automatically fetched)
  • Industry: Your business category
  • Description: Brief overview of your brand

Adding a New Brand

  1. Go to Settings > Brands
  2. Click Add Brand
  3. Fill in brand details
  4. Click Create Brand

Note: The number of brands you can add depends on your plan. Check our pricing page for plan limits.

Team Settings

Team Members

View and manage your team:

  1. Navigate to Settings > Team
  2. See all team members
  3. View their roles and status
  4. Invite new members
  5. Remove members (owner only)

User Roles

ClayHog has three user roles:

Owner: Full administrative access

  • Manage billing and subscription
  • Invite and remove users
  • Access all brands and data
  • Configure integrations
  • Delete account

Admin: Team management access

  • Invite users (with owner approval)
  • Manage prompts and content
  • Access all brands
  • Configure settings
  • View all analytics

Member: Standard user access

  • Create and manage prompts
  • Create content
  • View analytics
  • Cannot invite users
  • Cannot change billing

Inviting Team Members

  1. Go to Settings > Team
  2. Click Invite Member
  3. Enter their email address
  4. Select their role
  5. Choose which brands they can access
  6. Click Send Invitation

The invited user will receive an email with instructions to join your team.

Removing Team Members

  1. Navigate to Settings > Team
  2. Find the user you want to remove
  3. Click the actions menu
  4. Select Remove User
  5. Confirm removal

Note: Removing a user immediately revokes their access. Their created content remains in your account.

Security Settings

Two-Factor Authentication (2FA)

Add an extra layer of security:

  1. Go to Settings > Security
  2. Click Enable 2FA
  3. Scan QR code with authenticator app
  4. Enter verification code
  5. Save backup codes

Supported authenticator apps:

  • Google Authenticator
  • Authy
  • 1Password
  • Microsoft Authenticator

Active Sessions

View and manage where you’re logged in:

  1. Navigate to Settings > Security
  2. See all active sessions
  3. View device and location
  4. Click Sign Out to end a session

API Keys (Coming Soon)

We’re building a public API for custom integrations. When available, you’ll be able to:

  1. Generate API keys in Settings
  2. Set custom permissions
  3. Build integrations with any platform
  4. Access all ClayHog data programmatically

Available on Professional and Enterprise plans when released.

Integration Settings

Manage your connected services:

  1. Navigate to Settings > Integrations
  2. View connected services
  3. Configure integration settings
  4. Disconnect services as needed

See the Integrations guide for detailed setup instructions.

Data and Privacy

Data Export

Data export is available for Enterprise plan customers.

To request a data export:

  1. Contact your account manager or support
  2. Specify what data you need:
    • Prompts and responses
    • Citations
    • Analytics
    • Content
  3. Receive download link via email

Export formats available: JSON, CSV, PDF

Data Retention

Control how long data is stored:

  • Active data: Shown in dashboards
  • Archived data: Stored but not displayed
  • Deleted data: Permanently removed

Note: Data retention limits depend on your plan.

Privacy Settings

Configure privacy preferences:

  1. Navigate to Settings > Data & Privacy
  2. Control data collection settings
  3. Manage cookie preferences
  4. Configure analytics tracking

Workspace Settings

Timezone

Set your workspace timezone:

  1. Go to Settings > Workspace
  2. Select your timezone
  3. Click Save

All dates and times will display in your selected timezone.

Language

Choose your preferred language:

  1. Navigate to Settings > Workspace
  2. Select language from dropdown
  3. Interface updates automatically

Available languages:

  • English
  • German
  • French
  • Italian

Date Format

Configure how dates display:

  • MM/DD/YYYY (US format)
  • DD/MM/YYYY (European format)
  • YYYY-MM-DD (ISO format)

Deleting Your Account

To permanently delete your account:

  1. Go to Settings > Account
  2. Scroll to Danger Zone
  3. Click Delete Account
  4. Review what will be deleted
  5. Enter your password
  6. Type “DELETE” to confirm
  7. Click Permanently Delete Account

Warning: This action cannot be undone. All data will be permanently deleted after 30 days.

Troubleshooting Settings

Settings Not Saving

If settings aren’t saving:

  1. Check your internet connection
  2. Clear browser cache
  3. Try a different browser
  4. Contact support if issue persists

Can’t Access Settings

If you can’t access certain settings:

  • Check your user role (some settings require owner/admin)
  • Verify your account is active
  • Ensure you’re logged in
  • Try refreshing the page

Lost Access

If you’ve lost access to your account:

  1. Use Forgot Password on login page
  2. Check email for reset link
  3. If email doesn’t arrive, check spam folder
  4. Contact support for account recovery

Next Steps